If the item has a quality defect, you have 14 days from the date of purchase to return it free of charge.
If you notice a quality issue with one of your items after this 14-day period, please contact customer service using the contact form. In your message, please include: the item reference, your order number or the purchase date, a description of the quality issue, and preferably a photo of the defect.
Our customer service team will contact you after reviewing the issue with one of our quality experts.